Frequently Asked Questions for Sanford, NC
What are the business hours for Sanford?
Monday through Friday
9am - 8pm
Saturday and Sunday
By appointment only
What is the Disability Rights of NC and how do I contact them?
Disability Rights North Carolina is a private non-profit organization that was designated by the Governor in 2007 to protect the rights of all state citizens with disabilities through individual advocacy and system change.
Contact Disability Rights of NC
Phone: 919-856-2195
Toll Free: 877-235-4210
Fax: 919-856-2244)
Physical Address
3724 National Drive, Suite 100
Raleigh, NC 27612
What are my Rights and Protections?
ABA Conquest wants you to have the right to:
* Be treated fairly and with
respect regardless of race,
ethnicity, religion, mental or
physical disability, sex, age,
sexual preference, or ability to
pay.
*Participate in making your
Service Plan and in decisions
regarding your Health Care
including the right to refuse
treatment.
*Receive information about
ABA Conquest, its services,
its practitioners and providers,
and referrals for Specialty
Care (including cost sharing, if
any) and how to access
Medicaid benefits that are not
covered. [NCQA RR 1 A.1]
*Receive information about
your rights and
responsibilities. [NCQA RR 1
A.1]
*Be free from restraint or
seclusion used as a means of
coercion, discipline,
convenience or retaliation.
*Request and receive a copy of
your medical record. If you
doctor or therapist decides
that this would be harmful to
your physical or mental well-
being, you may ask that the
information be sent to a
doctor or professional of your
choice.
*Receive your services in a safe
place.
*Refuse services, unless
the services are court-
ordered.
*Include any persons you wish
in your treatment.
*Have your protected health
information kept private.
*Obtain information in your own
language or have it translated.
*Receive oral interpretation
services at no cost to you.
*File a grievance, or appeal
without penalty. [NCQA RR 1
A.5]